Accessibility Statement
Ask The Recruiter is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.
Conformance status
The Web Content Accessibility Guidelines (WCAG) define requirements for designers and developers to improve accessibility for people with disabilities. They define three levels of conformance: Level A, Level AA, and Level AAA.
Ask The Recruiter is designed to meet WCAG 2.1 Level AA. We test continuously against this standard and remediate any failures we identify on the same release cadence as ordinary product work.
Compatibility with browsers and assistive technology
Ask The Recruiter is designed to be compatible with the following:
- Browsers: latest two versions of Chrome, Safari, Firefox, and Microsoft Edge
- Screen readers: VoiceOver on macOS and iOS, NVDA on Windows
- Keyboard-only navigation: full primary user flows (intake → generate → review → export) are reachable and operable with the keyboard alone
- Skip-to-content link available at the top of every page (visible on keyboard focus, accessible via Tab from the page top)
- Print stylesheet for the Quick Draft, Cover Letter, and Interview Prep result views — app chrome (navigation, banners, paywall, Trustpilot widget, footer) is suppressed so the printed page contains only the generated artifact in black-on-white serif type with single-column flow and page-break heuristics that keep each section together
We do not officially support Internet Explorer or browsers more than two major versions out of date.
Technical specifications
Accessibility of Ask The Recruiter relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:
- HTML5
- CSS3
- ARIA 1.2
- JavaScript (progressive enhancement; core read-paths render without it)
These technologies are relied upon for conformance with the accessibility standards used.
Known limitations
Despite our best efforts to ensure accessibility of Ask The Recruiter, there may be some limitations. Below is a description of known limitations and potential solutions. Please contact us if you observe an issue not listed here.
| Limitation | Description | Workaround |
|---|---|---|
| Scanned-PDF uploads | Resumes uploaded as scanned (image-only) PDFs are not OCR'd; the parser returns an empty document. | Paste the resume text into the textarea, or upload a text-based PDF or DOCX export. |
| Complex tables in exports | Result exports to DOCX and PDF render tables with visual borders but without programmatic header semantics. | Use the in-browser result view, which has correct heading hierarchy and landmarks, when reading with a screen reader. |
| Color-only legacy chrome | A small number of legacy status pills (pre-v0.9.195) communicate state through color and emoji glyph only. We are migrating these to icon + text pairings on the standard release cadence. | Use the surrounding status text (e.g. "Confirmed", "Pending") rather than relying on the pill color. |
| Inline diff view | Word-level additions and removals in the Detailed Edit diff view are conveyed with color, an underline/strikethrough, and a leading icon (+, −). Color is never the only signal. | None required. |
Feedback
We welcome your feedback on the accessibility of Ask The Recruiter. Please let us know if you encounter accessibility barriers:
- Contact form: https://asktherecruiter.com/contact
We try to respond to feedback within 3 business days.
Assessment approach
Ask The Recruiter assessed the accessibility of this product by the following approaches:
- Self-evaluation against WCAG 2.1 AA on each release, using axe-core automated checks and manual keyboard-only and screen-reader walkthroughs of the primary user flows.
- Continuous integration gating that prevents regressions in baseline accessibility attributes (focus styles, aria-live regions on result surfaces, labelled form controls).
- Operator weekly review documented in
docs/TECHNICAL_DEBT.md§0u.
Date
This statement was last reviewed on 15 May 2026.
The statement was created using the W3C Accessibility Statement Generator Tool as a template.